Internorm [1st] Window Partner
We are committed to serving our clients with the utmost professionalism and care, from installation to servicing. Our certified technicians are expertly trained by Internorm to make the appropriate adjustments to each unit for an airtight and secure envelope. Internorm’s dedication to its partners allows distributors to offer tailored solutions to homeowners at a competitive price. Product prices are inline with North America’s leading manufacturers, however, Internorm is unrivalled in terms of performance and durability.
Distribution partners are empowered with several tools and resources to deliver products with care and guaranteed quality. Retailers are provided with complete support, including employee training and certifications, showroom displays, resources for architects, parts and servicing, and all other tools required to offer the best experience for our clients. Internorm guarantees that your project will be completed and will be supported by the company’s warranty policy, regardless of the distributor’s business status.
Internorm 12 Customer Care Standards
We will ensure that you can reach us conveniently and that we can arrange a suitable appointment.
We will provide you with an overview of our product specifications in our showroom.
We will treat our customers with respect and attend to their individual project needs.
Provide competent advice on all our products and services, in order for you to make an informed decision.
Additionally, we can offer you customized accessories.
We personally collect the necessary original measurements.
The quote will be submitted on time and will correspond exactly to all agreements made during the consultation.
The quote will be clearly presented and discussed with you, to answer any questions and make necessary adjustments.
We will explain to you clearly and understandably the benefits and procedure of an expert installation.
The ordered products will be delivered and installed on time and completed in immaculate condition.
All work will be done in a careful manner and will be carried out by a reliable and trained installation team.
We will contact you within due course after installation, to ensure that you are satisfied with the products and services.
We will react accordingly and in a helpful manner to any of your questions and concerns.