Warranty

PRODUCT WARRANTY

Safety through quality. Internorm demonstrates their commitment to producing quality products through their warranty policy. 

Going above the industry norm, Internorm ensures that you enjoy the comfort of your home and guarantees the quality of your investment. 

Every Internorm product is custom-manufactured according to your wishes and registered under an ID number, which is embedded into the product during the manufacturing process. No need to hold on to paperwork and invoices.

  • Resistance to weathering protecting white window and door profiles made of UPVC from unnatural colour changes or cracked surfaces, with the exception of miter cracks.
  • Resistance to weathering protecting window and door profiles made of UPVC that are foil-coated on the inside from unnatural color changes or cracked surfaces, with the exception of mitre cracks.
  • Resistance to weathering protecting anodized or powder-coated window and door profiles made of aluminium from unnatural color changes or cracked surfaces.
  • No condensation between the panes of insulating glass with stainless steel or aluminium spacers.
  • The function of the timber, thermal foam and aluminium profile composite system is guaranteed for all timber/aluminium window systems provided that the Internorm fitting and maintenance guidelines have been followed.
  • The function of the adhesive and sealing of insulating glass panes with the window profiles is guaranteed for all timber/aluminium window systems provided that the Internorm fitting and maintenance guidelines have been followed.
  • The bonding of glued Georgian/feature bars.
  • PVD-coated entrance door handles are guaranteed against corrosion if there is no mechanical damage.
  • Resistance to weathering protecting against unnatural color changes or surface cracks in door fillings. There is no warranty for changes in the surface appearance as a result of dirt.
  • Resistance to weathering protecting against unnatural color changes or surface cracks for roller shutter profiles made of UPVC.
  • Resistance to weathering protecting against unnatural color changes or cracked surfaces for anodized or powder-coated roller shutter and blind profiles made of aluminium.
  • The function of the window or door fittings is guaranteed provided that the Internorm fitting and maintenance guidelines have been followed.

Furthermore, Internorm issues a commitment that products can be repeatedly serviced by our experts (original parts not obligatory), so as to retain their full function for a period of 30 years. However, this presupposes that the frame construction (frame and sash) is not damaged. The 30-year period starts from the production date. The services required to maintain the functionality, including the necessary materials, labor etc., will be invoiced according to the currently valid rates.

Need more information? Speak with one of our representatives today. Call 1-844-638-3367